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Service Cloud

Salesforce Service Cloud Consultant

Salesforce Service Cloud, engineered to enhance the customer service process, helps users in case management, generating ideas, call scripting and so on. We tend to empower organizations in managing customer communications with Salesforce Service Cloud implementation services. As a leading Salesforce development company in India, we help you choose the right solution for your business. We provide customized solutions with modified layouts, fields etc to suit your business requirements.

Partner with us to accelerate your digital transformation. Our services are backed us with comprehensive client training to ensure you are able to make the most out of this platform.

Salesforce Service Cloud Services

Personalize your support with a 360-degree view of all channels with Salesforce service cloud implementation—our services include:


  • Customization Solutions

    To meet the unique needs of businesses, we create custom Salesforce Service cloud fields. This includes customizing contacts, accounts, email templates, reports and even configuring custom dashboards.

  • Management and Tracking Cases

    We create simple, collaborative and easy-to-use case management & tracking flows in Salesforce Service Cloud to track support & improve support performance. This way, you can keep a tab of every customer interaction with support for the purchase of a product/service for quick resolution & review.

  • Integration and Implementation

    We implement the Salesforce service cloud with all its elements like the live agent, omnichannel routing, lightning console, knowledge base and mobile messaging for your business. We also integrate it with the Service cloud to create a seamless experience for you and your customers.

  • Support and Guidance

    Our services are backed by extensive training to ensure uninterrupted services for your customers by following best practices and using the latest functionalities. This is backed by our support that troubleshoots issues, upgrades versions, security and more.

A simple “Hello” can lead to a million things!

Share a brief about your project & turn your dream idea into a solid reality.

Our Portfolio

Our Portfolio

We love to work on creative ideas and polish them to perfection!

Our Portfolio

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What Client Say

" The team @ Tech9logy have been outstanding in assisting our business with Salesforce development work. I can't speak highly enough of Tech9logy for their professional service and communication. They are extremely organized, can work independently, and are able to effectively multi-task to ensure that all projects are completed in a timely manner. "

-Luke Hales

" I have been working with Tech9logy for over 2 years, developing a School Management App. They are a fantastic team and would recommend them to any person or company considering their services. "

-John Ordovas

" We had a difficult and complicated project that required several custom modules. Team did a wonderful job! Their finished product exceeded our expectations and our users LOVE the added functionality! Would definitely recommend it. We have just opened a maintenance agreement for ongoing work with Tech9logy. Thanks again for all the hard work Team! "

-Sean Hughes

" We hired Tech9logy Creators to handle our online promotions and campaigns. Being professional in Digital Marketing strategy, great attention and suggestions was shared by tech9logy team for our site. I could tell that Tech9logy Team really understood our brand and brought the desired outcome for the project. Most importantly, we have seen growth to our business leads and steady increase in our traffic! Highly recommended for all online promotions. "

-Aman Dalal

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