Service Cloud
Salesforce Service Cloud Consultant
Salesforce Service Cloud, engineered to enhance the customer service process, helps users in case management, generating ideas, call scripting and so on. We tend to empower organizations in managing customer communications with Salesforce Service Cloud implementation services. As a leading Salesforce development company in India, we help you choose the right solution for your business. We provide customized solutions with modified layouts, fields etc to suit your business requirements.
Partner with us to accelerate your digital transformation. Our services are backed us with comprehensive client training to ensure you are able to make the most out of this platform.
Salesforce Service Cloud Services
Personalize your support with a 360-degree view of all channels with Salesforce service cloud implementation—our services include:
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Customization Solutions
To meet the unique needs of businesses, we create custom Salesforce Service cloud fields. This includes customizing contacts, accounts, email templates, reports and even configuring custom dashboards.
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Management and Tracking Cases
We create simple, collaborative and easy-to-use case management & tracking flows in Salesforce Service Cloud to track support & improve support performance. This way, you can keep a tab of every customer interaction with support for the purchase of a product/service for quick resolution & review.
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Integration and Implementation
We implement the Salesforce service cloud with all its elements like the live agent, omnichannel routing, lightning console, knowledge base and mobile messaging for your business. We also integrate it with the Service cloud to create a seamless experience for you and your customers.
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Support and Guidance
Our services are backed by extensive training to ensure uninterrupted services for your customers by following best practices and using the latest functionalities. This is backed by our support that troubleshoots issues, upgrades versions, security and more.
A simple “Hello” can lead to a million things!
Share a brief about your project & turn your dream idea into a solid reality.
Our Portfolio
Our Portfolio
We love to work on creative ideas and polish them to perfection!
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